- Android App Notification Settings
- Android App Mute Notifications Mac Os 2
- Android App Mute Notifications Mac Os 10
Jun 23, 2020 Fix notifications muting sound on Windows 10. The notifications that mute sound on your system are of a specific type; communication apps. Apps like Skype, Discord, Slack, Microsoft Teams, etc. All fall under this category. To fix the problem, you don’t have to change how the apps work or deliver notifications.
Having trouble with Slack notifications? This article will help you troubleshoot common issues.
- Sep 14, 2017 Silent notifications represent passive, non-important information that just might be something you want to know, but not something you need to know. And here’s the best part: with Android Oreo, you can turn almost any notification into a silent notification—as long as the app has been updated with full Oreo support.
- Mar 12, 2020 To view notifications that you missed, such as calendar alerts or FaceTime calls, click Notifications at the top of Notification Center. To open a notification in the app that sent it, click the notification. The notification is then removed from Notification Center.
- Check your Mac OS Do Not Disturb settings. Click the three horizontal lines icon in the upper-right corner of your screen to open the Notification Center for Mac. Locate Do Not Disturb and make sure it’s toggled Off. Check your settings for Notifications & Actions. On Windows 10, click the Start menu. Select Settings, then System.
- Phones using Android 5.0 and up Mute your notifications. If you don’t want your watch to vibrate for new notifications, you can mute it. If you can’t see your screen, wake up the watch. From the top of your screen, swipe down. Tap Mute notifications. When your watch is muted, you’ll see Notifications off.
A ghost or phantom notification that won’t go away.
You’re expecting a notification but nothing comes through.
⚠️ Delayed notifications
When your notifications show up slower
than expected.
than expected.
A notification comes through but you don't hear a sound.
What causes notification issues?
- Cached data that is bad or corrupted
- Browser preferences or settings
- Windows or Mac system settings (such as Do Not Disturb or Focus Assist)
- Mobile devices or apps that interfere with notification delivery
Ever had a notification badge but no new activity to see? This is usually related to some bad cached data.
Desktop
iOS
Android
Step 1: Mark everything as read
- From the desktop app, open the affected workspace.
- Press ShiftEsc.
Step 2: Clear your cache
- Click Help in your computer's menu bar.
- Select Troubleshooting, then Clear Cache and Restart.
Step 3: Send us your logs
Collect logs from the Slack desktop app and send them to us.
- Click Help in your computer's menu bar.
- Select Troubleshooting, then Report issue.
- Fill out the form and hit Submit.
- The logs will automatically be attached.
Step 1: Clear your app cache
- Open the Settings app on your iOS device.
- Select Slack, then choose Reset Cache on Next Launch.
- Reopen Slack.
Step 2: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send Feedback.
- Include a brief summary of the issue, then tap Compose Report.
Step 1: Clear your app cache
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Advanced.
- Tap Reset Cache and confirm.
Step 2: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send Feedback.
- Include a brief summary of the issue, then tap Report issue.
Sometimes your system settings interfere with notification delivery. If you’re not receiving notifications, give these steps a try.
Tip: Make sure you haven't paused notifications in Slack. If you see a Do Not Disturb icon next to your name, visit Pause notifications with Do Not Disturb to learn how to resume notifications.
Mac
Windows
Browser
iOS
Android
Check your Mac OS notification preferences
- Open your computer's System Preferences, then click Notifications.
- Select Slack from the list.
- Set the Slack alert style to either Banners or Alerts.
Note: If your device is running macOS 10.15, make sure to toggle on Allow Notifications from Slack before the last step.
Check your Mac OS Do Not Disturb settings
- Click the three horizontal lines icon in the upper-right corner of your screen to open the Notification Center for Mac.
- Locate Do Not Disturb and make sure it’s toggled Off.
Check your settings for Notifications & Actions
- On Windows 10, click the Start menu.
- Select Settings, then System.
- From the right sidebar, choose Notifications & Actions.
- LocateSlack in the list and check if notifications are enabled.
Check your Focus Assist settings
- On Windows 10, click the Start menu.
- Select Settings, then System.
- From the right sidebar, choose Focus Assist.
- Select Off to disable the feature. This will allow you to receive notifications.
Note: If notification sounds stop working on Windows 10, check the setting for Windows Quiet Hours. If active, notification sounds for apps are suppressed.
Enable visual effects on Windows Classic Theme
Using the Windows Classic Theme on Windows 7? Slack needs certain visual effects enabled in order to send you notifications. Here’s how to turn them on:- Open the Start Menu.
- In the Search bar, type Transparency.
- Select Find and fix problems with transparency and other visual effects.
- Run the wizard to automatically turn on visual effects.
Remember: You’ll only get notifications for workspaces that you have open in your browser.
Chrome
- From the menu, click Preferences.
- Click Advanced at the bottom of the page.
- Under Privacy and security, click Site Settings, then select Notifications.
- Make sure Ask before sending (recommended) is turned on.
Firefox
- From the menu, click Preferences.
- Click Privacy & Security, then Settings (across from Notifications).
- Make sure your Slack workspace is included in the Notifications Permissions list.
Safari
- From the menu, click Preferences.
- Under the Websites tab, select Notifications.
- Make sure your Slack workspace is allowed to send notifications.
Step 1: Troubleshoot your notifications
- Tap You at the bottom of your screen.
- Tap Notifications.
- Tap Troubleshoot Notifications to run the diagnostic test.
The test will check your notification settings and will flag any issues.
Tip: Power saving mode or performance optimization apps may also prevent Slack from sending notifications. If using one of these, try disabling it or whitelisting Slack.
Step 2: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send Feedback.
- Include a brief summary of the issue, then tap Compose Report.
Note: If the steps below don't help, check out Known issues with Android notifications for more information.
Step 1: Restart your phone
Sometimes notification trouble can be fixed by restarting your device.
Step 2: Troubleshoot your notifications
- Tap You at the bottom of your screen.
- Tap Notifications.
- Tap Troubleshoot Notifications to run the diagnostic test.
The test will check your notification settings and will flag any issues.
Tip: Power saving mode or performance optimization apps may also prevent Slack from sending notifications. If using one of these, try disabling it or whitelisting Slack.
Step 3: Check settings for Google Play services
- Open the Settings app on your Android device.
- Click Application manager, then locate Google Play Services.
- Make sure Show notifications is checked.
Note: Google Play Services is needed to receive notifications on Android. Make sure your device is supported.
Step 4: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send feedback.
- Include a brief summary of the issue, then tap Report issue.
Tip: Need help troubleshooting your email notifications? Visit Trouble receiving emails from Slack.
Notifications running late? If your notifications are delayed, it may be due to your preference settings.
Windows
iOS
Android
Step 1: Change how Slack sends notifications
Android App Notification Settings
- From your desktop, click your workspace name in the top left.
- Select Preferences.
- Under Deliver notifications via, choose Built-in notifications.
Step 2: Send us your logs
If the above step didn't resolve the issue, collect logs from the Slack app and send them to us.
- Click Help in your computer's menu bar.
- Select Troubleshooting, then Report issue.
- Fill out the form and click Submit.
- The logs will automatically be attached.
Step 1: Check your mobile notification settings
- Tap You at the bottom of your screen.
- Tap Notifications.
- Tap Notify Me on Mobile, then choose As soon as I'm inactive.
Step 2: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send Feedback.
- Include a brief summary of the issue, then tap Compose Report.
Step 1: Check your mobile notification settings
- Tap You at the bottom of your screen.
- Tap Notifications.
- Tap Notify Me on Mobile, then choose As soon as I'm inactive.
Step 2: Send us your logs
Collect logs from the Slack app and send them to us.
- Tap You at the bottom of your screen.
- Tap Preferences.
- Tap Send feedback.
- Include a brief summary of the issue, then tap Report issue.
Note:Mac users don’t typically experience this particular issue. But if you are having trouble, we’re here to help.
Not hearing your notification sound when you receive a notification? This may be a result of your preference settings.
Mac
Windows
Step 1: Check if sounds are enabled
- On your desktop, open your System Preferences.
- Click on Notifications, then look for Slack in the list.
- Make sure that sounds are enabled.
Step 2: Check your audio output settings
- On your desktop, open your System Preferences.
- Click on Sound, then select Sound Effects.
- Make sure the Alert Volume is turned up.
- Check what option is selected for Play sound effects through.
Step 3: Send a test notification
- From your desktop, click your workspace name in the top left.
- Select Preferences.
- Under Sound & appearance, click Show an example.
Step 1: Check Windows notification settings
- On Windows 10, click the Start menu.
- Select Settings, then System.
- From the right sidebar, choose Notifications & Actions.
- LocateSlack in the list and check if Play a sound is enabled.
Step 2: Send us your logs
If the above step didn't resolve the issue, collect logs from the Slack app and send them to us.
Android App Mute Notifications Mac Os 2
- Click Help in your computer's menu bar.
- Select Troubleshooting, then Report issue.
- Fill out the form and hit Submit.
- The logs will automatically be attached.
Android App Mute Notifications Mac Os 10
Note: External monitors can cause issues with notification sounds. Try disconnecting your monitor and see if the problem persists.